AxleX Media Privacy Policy

Last updated: 2 MARCH 2025

1. Controller & Scope

AxleX Media (“we”, “us”, “our”) is the data controller for personal data processed via https://axlexmedia.co.za (“Site”). This Policy explains how we collect, use, disclose and protect your information in compliance with South African law:

Statute Official link Protection of Personal Information Act 4 of 2013 (“POPIA”)https://www.gov.za/documents/protection-personal-information-act gov.za Electronic Communications & Transactions Act 25 of 2002 (“ECTA”) https://www.gov.za/documents/electronic-communications-and-transactions-act gov.zaConsumer Protection Act 68 of 2008 (“CPA”)https://thencc.org.za/wp-content/uploads/2020/11/Consumer-Protection-Act.pdf thencc.org.za Promotion of Access to Information Act 2 of 2000 (“PAIA”)https://www.gov.za/documents/promotion-access-information-act gov.za Cybercrimes Act 19 of 2020 https://www.gov.za/sites/default/files/gcis_document/202106/44651gon324.pdf gov.za Copyright Act 98 of 1978https://www.gov.za/documents/copyright-act-16-apr-2015-0942 gov.za

2. Definitions

• Personal Data – information that identifies or can identify a natural person.

• Device Information – technical data such as IP address, browser, cookies and pages visited.

• Processing – any operation performed on Personal Data, from collection to deletion. gov.za

3. Information We Collect

3.1 Device & Usage (automatically)

• Browser/OS, IP (city-level), time zone

• Pages viewed, referrer URL, click-paths

3.2 Registration & Forms (voluntary)

• Name, surname, email, phone

• Company name, billing details, payment information

4. Legal Bases & Purposes

We process data only where POPIA allows: consent, contract performance, legitimate interest, or legal obligation.
Purposes include:

• Supplying products or services requested

• Personalising content and offers

• Analysing performance and trends

• Ensuring security, fraud-prevention and record-keeping obligations

5. Cookies & Tracking

We use:

1. Strictly Necessary cookies (site security & core features)

2. Performance cookies (anonymous analytics via Google Analytics)

3. Marketing cookies (Google Ads / Meta Pixel) – loaded only after opt-in consent.

You may manage cookies via our banner or your own browser settings.

6. Disclosure & Cross-Border Transfers

Data may be shared with vetted service providers (hosting, payments, email) or disclosed to authorities if legally required. Where data leaves South Africa (e.g. to Canada or the USA), we rely on contractual safeguards equivalent to the EU Standard Contractual Clauses to protect your privacy.

7. Retention Periods

• Transactional records: 5 years to comply with SARS requirements sars.gov.za

• Marketing opt-ins: until consent is withdrawn

• Analytics logs: raw logs deleted after 12 months; aggregated statistics retained indefinitely

8. Security Measures

• TLS/SSL encryption for all traffic

• AES-256-encrypted backups and databases sars.gov.za

• Multi-factor authentication & role-based access for administrators

• Quarterly vulnerability scans and timely patch management

9. Your Rights (POPIA & PAIA)

You may: access, correct, delete, restrict, object, or port your Personal Data; withdraw consent; and complain to the Information Regulator (https://inforegulator.org.za/contact-us/) inforegulator.org.za. To exercise any right, contact us using the details below.

10. PAIA Manual

Our detailed PAIA Manual—listing records held, categories, and request procedures—is publicly available on the Site and by request.gov.za

11. Third-Party Links

The Site links to external resources (e.g. government acts above). We are not responsible for third-party privacy practices; please review their policies before providing data.

12. Changes to This Policy

We may update this notice periodically. The “Last updated” date will always signal the latest version. Continued use of the Site constitutes acceptance of any revisions.

13. Contact

Email: privacy@axlexmedia.co.za
Tel: 072 874 4990
Postal: [Insert business postal address]

Quick Reference: Government Resources

• Information Regulator POPIA FAQs: https://inforegulator.org.za/

• SARS Record-Keeping Guide: https://www.sars.gov.za/client-segments/record-keeping/ sars.gov.za

• Cybercrime Reporting Hub: https://www.gov.za/documents/cybercrimes-act (see Annexe 1 for designated Point of Contact) gov.za

We appreciate your trust and are committed to safeguarding your data with transparency and care.